Customer Facing Shop Attendant - Nairobi Central

Customer Facing Shop Attendant - Nairobi Central - 1

Details

Salary
KSh 10,000 - 15,000
Job Type
Full-time
Company Name
SokoKenya Online
Job Posted By
Company
Responsibilities
The Shop Attendant will be the first point of contact for our customers. The role involves high levels of customer interaction, both in-store and online, ensuring every customer enjoys a positive and professional shopping experience.
Minimum Experience
less than 1 year
Application Deadline
10th October 2026
Requirements and Skills
What You Will Do • Welcome and assist customers visiting the shop. • Respond to customer enquiries in person and online (WhatsApp and social media). • Help customers find the products they need and explain product features. • Support customer deliveries within Nairobi and other areas when needed. • Promote shop products on Facebook, Instagram, WhatsApp,TikTok and Google. • Keep the shop clean, organized, and customer-friendly
Minimum Qualification Requirements
• Minimum KCSE Certificate. • Good knowledge of using a computers. • Basic awareness of using social media platforms.(Facebook, Instagram, WhatsApp,TikTok and Google.) etc

Description

• Seeking a young, energetic, and friendly Customer-Facing Shop Attendant for a retail outlet in Nairobi Central. • Role involves direct customer interaction, assisting shoppers, and responding to inquiries in-store and online. • Responsibilities include product assistance, supporting local deliveries, and maintaining shop organization. • Opportunity to promote products across social media platforms (Facebook, Instagram, WhatsApp, TikTok) and Google. • Minimum KCSE certificate required, with good computer and basic social media usage skills. • Full-time position with a salary range of KSh 10,000 - 15,000. • Less than 1 year of experience is acceptable. • Application deadline: 10th October 2026.