Customer Facing Shop Attendant - Nairobi Central

Details
- Salary
- KSh 10,000 - 15,000
- Job Type
- Full-time
- Company Name
- SokoKenya Online
- Job Posted By
- Company
- Responsibilities
- The Shop Attendant will be the first point of contact for our customers. The role involves high levels of customer interaction, both in-store and online, ensuring every customer enjoys a positive and professional shopping experience.
- Minimum Experience
- less than 1 year
- Application Deadline
- 10th October 2026
- Requirements and Skills
- What You Will Do • Welcome and assist customers visiting the shop. • Respond to customer enquiries in person and online (WhatsApp and social media). • Help customers find the products they need and explain product features. • Support customer deliveries within Nairobi and other areas when needed. • Promote shop products on Facebook, Instagram, WhatsApp,TikTok and Google. • Keep the shop clean, organized, and customer-friendly
- Minimum Qualification Requirements
- • Minimum KCSE Certificate. • Good knowledge of using a computers. • Basic awareness of using social media platforms.(Facebook, Instagram, WhatsApp,TikTok and Google.) etc
Description
• Seeking a young, energetic, and friendly Customer-Facing Shop Attendant for a retail outlet in Nairobi Central. • Role involves direct customer interaction, assisting shoppers, and responding to inquiries in-store and online. • Responsibilities include product assistance, supporting local deliveries, and maintaining shop organization. • Opportunity to promote products across social media platforms (Facebook, Instagram, WhatsApp, TikTok) and Google. • Minimum KCSE certificate required, with good computer and basic social media usage skills. • Full-time position with a salary range of KSh 10,000 - 15,000. • Less than 1 year of experience is acceptable. • Application deadline: 10th October 2026.