Entry-Level Customer Service Professional

Entry-Level Customer Service Professional - 1

Details

Age
21
Gender
Female
Skills
Customer service and customer support Answering customer inquiries Telephone and verbal communication Handling customer questions and concerns Processing customer orders and requests Providing accurate product and service information Customer follow-up Collecting and recording customer feedback Active listening Clear and professional communication English and Kiswahili communication Basic sales and product presentation Data entry and accurate record keeping Microsoft Word and Excel Email and internet usage Online customer communication Typing and document preparation Patience and problem solving Calm and friendly approach Fast learner and adaptable Teamwork and time management
Job Type
Full-time
Education
Kenya certificate of secondary education Garden Mixed secondary school -2023
Languages
English and Swahili
References
Matroba ingasian - [email protected]
Certifications
Basic computer skills
Marital Status
Single
Still Studying
No
Expected Salary
KSh15,000 - 20,000
Work Experience
1 year
Employment Status
Unemployed
Highest Qualification
High School (S.S.C.E)

Description

• Patient, friendly, and reliable entry-level professional with strong English and Swahili communication skills. • Experienced in teaching, clear information delivery, active listening, and patient response to inquiries. • Proficient in computer use, email, Microsoft Office Suite (Word, Excel), internet tools, online communication platforms, typing, and data entry. • Seeking customer service, call centre, telesales, telemarketing, and order-processing roles. • Fast learner, able to remain calm, provide accurate information, process requests, and collect customer feedback. • Available to start immediately.

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Entry-Level Customer Service ProfessionalThis item
Entry-Level Customer Service Professional
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Customer Support Agent CV
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Customer Operations Dispatch Coordinator CV
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Age212028
GenderFemaleMaleMale
SkillsCustomer service and customer support Answering customer inquiries Telephone and verbal communication Handling customer questions and concerns Processing customer orders and requests Providing accurate product and service information Customer follow-up Collecting and recording customer feedback Active listening Clear and professional communication English and Kiswahili communication Basic sales and product presentation Data entry and accurate record keeping Microsoft Word and Excel Email and internet usage Online customer communication Typing and document preparation Patience and problem solving Calm and friendly approach Fast learner and adaptable Teamwork and time managementDigital marketing, social media management, advertising, content creation, customer service, communication, sales and promotion, teamwork, creativity, time management, and basic computer skills.• IT Infrastructure Management And Maintenance • Technical Support • Cisco Networks Management,Configurations,Troubleshooting,Network Administration and Network security • Programming skills and Web development • Digital marketing skills • Mental health expertise • Use of Computer Applications and Softwares • Sales and Marketing • Data analysis • Systems and Cyber security
Job TypeFull-timeFull-timeFull-time
EducationKenya certificate of secondary education Garden Mixed secondary school -2023HHigh School (S.S.C.E) – Completed secondary education. If you want it a little more detailed:Diploma in Information Communication Technology - Kenya Coast National Polytechnic,Mombasa Grade attained • credit Certification in Cisco Networks And Networking - Jomokenyatta University,Mombasa Grade attained • Merit
LanguagesEnglish and SwahiliEnglish and SpanishEnglish Kiswahili
ReferencesMatroba ingasian - [email protected]NoKelvin Mulwa—Jomokenyatta UniversityNetwork Administrator -Lecturer • [email protected] Francis Njuguna—Kenya Coast National Polytechnic - Lecturer • [email protected] Andrew Ngaba—Bavarian Education Centre-Director • [email protected] Bethwel —Enduring Technologies Limited Area Manager,Supervisor • [email protected] Abraham Nyamawi—Msambweni Subcounty Education office - Director Msambweni Subcounty • [email protected]
CertificationsBasic computer skillsKCse certificateCertificate in Cybersecurity - Google/Courseera Certificate in Effective Leadership - HP Foundation Certificate in Digital marketing and E-commerce – Google/Courseera Certificate in Mental Health,Recovery And Community Inclusion - World Health Organization Certificate in Data Communication & Networks Technology– Huawei ICT Academy Certificate in Cybersecurity & emerging Technologies – ICT Authority of Kenya (IBM) Certificate in Data Fundamentals – ICT Authority of Kenya (IBM)
Marital StatusSingleSingleSingle
Still StudyingNoNo—
Expected SalaryKSh15,000 - 20,000KSh20,000 - 25,000KSh25,000 - 35,000
Work Experience1 yearless than 1 year3 years
Employment StatusUnemployedSelf-employedUnemployed
Highest QualificationHigh School (S.S.C.E)High School (S.S.C.E)Diploma
Price———

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