Customer Support Agent CV

Customer Support Agent CV - 1

Details

Age
20
Gender
Male
Skills
Digital marketing, social media management, advertising, content creation, customer service, communication, sales and promotion, teamwork, creativity, time management, and basic computer skills.
Job Type
Full-time
Education
HHigh School (S.S.C.E) – Completed secondary education. If you want it a little more detailed:
Languages
English and Spanish
References
No
Certifications
KCse certificate
Marital Status
Single
Still Studying
No
Expected Salary
KSh20,000 - 25,000
Work Experience
less than 1 year
Employment Status
Self-employed
Highest Qualification
High School (S.S.C.E)

Description

• Customer Support Agent with skills in digital marketing, social media management, advertising, content creation, and customer service. • Possesses strong communication, sales, and promotion abilities. • Demonstrates teamwork, creativity, and time management skills. • Proficient in basic computer operations. • Holds a KCSE certificate, completed secondary education. • Fluent in English and Spanish. • Seeking full-time employment. • Salary expectation: KSh20,000 - 25,000.

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Age202128
GenderMaleFemaleMale
SkillsDigital marketing, social media management, advertising, content creation, customer service, communication, sales and promotion, teamwork, creativity, time management, and basic computer skills.Customer service and customer support Answering customer inquiries Telephone and verbal communication Handling customer questions and concerns Processing customer orders and requests Providing accurate product and service information Customer follow-up Collecting and recording customer feedback Active listening Clear and professional communication English and Kiswahili communication Basic sales and product presentation Data entry and accurate record keeping Microsoft Word and Excel Email and internet usage Online customer communication Typing and document preparation Patience and problem solving Calm and friendly approach Fast learner and adaptable Teamwork and time management• IT Infrastructure Management And Maintenance • Technical Support • Cisco Networks Management,Configurations,Troubleshooting,Network Administration and Network security • Programming skills and Web development • Digital marketing skills • Mental health expertise • Use of Computer Applications and Softwares • Sales and Marketing • Data analysis • Systems and Cyber security
Job TypeFull-timeFull-timeFull-time
EducationHHigh School (S.S.C.E) – Completed secondary education. If you want it a little more detailed:Kenya certificate of secondary education Garden Mixed secondary school -2023Diploma in Information Communication Technology - Kenya Coast National Polytechnic,Mombasa Grade attained • credit Certification in Cisco Networks And Networking - Jomokenyatta University,Mombasa Grade attained • Merit
LanguagesEnglish and SpanishEnglish and SwahiliEnglish Kiswahili
ReferencesNoMatroba ingasian - [email protected]Kelvin Mulwa—Jomokenyatta UniversityNetwork Administrator -Lecturer • [email protected] Francis Njuguna—Kenya Coast National Polytechnic - Lecturer • [email protected] Andrew Ngaba—Bavarian Education Centre-Director • [email protected] Bethwel —Enduring Technologies Limited Area Manager,Supervisor • [email protected] Abraham Nyamawi—Msambweni Subcounty Education office - Director Msambweni Subcounty • [email protected]
CertificationsKCse certificateBasic computer skillsCertificate in Cybersecurity - Google/Courseera Certificate in Effective Leadership - HP Foundation Certificate in Digital marketing and E-commerce – Google/Courseera Certificate in Mental Health,Recovery And Community Inclusion - World Health Organization Certificate in Data Communication & Networks Technology– Huawei ICT Academy Certificate in Cybersecurity & emerging Technologies – ICT Authority of Kenya (IBM) Certificate in Data Fundamentals – ICT Authority of Kenya (IBM)
Marital StatusSingleSingleSingle
Still StudyingNoNo—
Expected SalaryKSh20,000 - 25,000KSh15,000 - 20,000KSh25,000 - 35,000
Work Experienceless than 1 year1 year3 years
Employment StatusSelf-employedUnemployedUnemployed
Highest QualificationHigh School (S.S.C.E)High School (S.S.C.E)Diploma
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