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Customer Service & Administrative Support Professional
Kiambu / Kiambu • 2 d ago
Customer Service Rep/Executive, Receptionist, Office Admin/Assistant
Details
- Age
- 27
- Gender
- Female
- Skills
- Customer Service • Customer Support • Customer Retention • CRM • Customer Relationship Management • Communication • Problem Solving • Complaint Handling • Customer Follow-Up • Sales Support • Customer Acquisition • Telesales • Account Management • Data Entry • Microsoft Excel
- Job Type
- Full-time
- Education
- Diploma in Entrepreneurship Development
- Languages
- English Swahili
- Certifications
- Certificate in Computer Applications
- Marital Status
- Single
- Still Studying
- No
- Expected Salary
- KSh25,000 - 35,000
- Work Experience
- 2 years
- Employment Status
- Unemployed
- Highest Qualification
- Diploma
Description
• Customer service and sales professional with over 2 years of combined experience. • Expertise in customer support, retention, sales support, front-office, marketing, and production operations. • Proficient in handling high-volume interactions via phone, email, WhatsApp, SMS, and in-app platforms. • Skilled in CRM systems, account management, verification, documentation, follow-up, and issue resolution. • Proven ability in customer acquisition and retention through driver recruitment, onboarding, and promotional activities. • Highly organized, adaptable, detail-oriented, and comfortable in fast-paced, target-driven environments. • Proficient in Microsoft Office and digital communication tools; data entry expertise. • Seeking a full-time role; available immediately as currently unemployed.
Compare
 This itemCustomer Service Rep/Executive, Receptionist, Office Admin/Assistant — |  Customer Service & Administrative Support Professional — |  Shop Attendant CV - Telesia — | |
|---|---|---|---|
| Age | 27 | 28 | 22 |
| Gender | Female | Female | Female |
| Skills | Customer Service • Customer Support • Customer Retention • CRM • Customer Relationship Management • Communication • Problem Solving • Complaint Handling • Customer Follow-Up • Sales Support • Customer Acquisition • Telesales • Account Management • Data Entry • Microsoft Excel | Customer service | Hairdressing |
| Job Type | Full-time | Full-time | Full-time |
| Education | Diploma in Entrepreneurship Development | Diploma in Sustainable Tourism and Hospitality Management | form 4 |
| Languages | English Swahili | No | Yes |
| Certifications | Certificate in Computer Applications | — | Yes |
| Marital Status | Single | Single | Married |
| Still Studying | No | No | No |
| Expected Salary | KSh25,000 - 35,000 | KSh35,000 - 45,000 | KSh20,000 - 25,000 |
| Work Experience | 2 years | 4 years | less than 1 year |
| Employment Status | Unemployed | Unemployed | Self-employed |
| Highest Qualification | Diploma | Diploma | Others |
| Price | — | — | — |
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