CV ya Mhudumu wa Mapokezi

CV ya Mhudumu wa Mapokezi Mambo Muhimu

• Ujuzi Muhimu wa Mawasiliano: Makarani wa mapokezi ndio wa kwanza kukutana na wateja, wanahitaji mawasiliano bora ya mdomo na maandishi kushughulikia maswali, kuelekeza simu, na kuwakaribisha wageni kitaalamu.
• Uwezo Imara wa Kupanga: Makarani wa mapokezi wenye ufanisi husimamia ratiba, huweka kumbukumbu, na kushughulikia kazi za kiutawala kwa ufanisi, kuhakikisha shughuli za ofisi zinaenda vizuri.
• Mwelekeo wa Huduma kwa Wateja: Nguvu kuu ni uwezo wa kutoa uzoefu chanya na msaada kwa wateja na wageni, mara nyingi kutatua maswali au wasiwasi wa awali.
• Kufanya Kazi Nyingi na Kutatua Matatizo: Makarani wa mapokezi mara nyingi hushughulikia kazi nyingi na hali zisizotarajiwa, wakihitaji kufikiri haraka na ujuzi mzuri wa kutatua matatizo ili kudumisha utaratibu.
• Kubadilika na Mazingira ya Ofisi: Wataalamu hawa ni hodari katika kuingia katika mazingira mbalimbali ya ofisi, kusaidia idara tofauti, na kujifunza mifumo mipya haraka.

Ulinganisho

	Bidhaa hii CV ya Mhudumu wa Mapokezi —	Customer Service - Githunguri - by Gracey —	Customer Services and Sales Permanent - Ruiru - by Mwaniki —
Age	23	28	24
Gender	Female	Female	Female
Skills	*Communication skills *Good time management *Team work *problem solving *community engagement	Customer service Sales rep	Customer service, communication skills, typing filling and records management, office administration, telephone etiquette, time work, time management and problem solving.
Job Type	Full-time	Full-time	Full-time
Education	KCPE KCSE DIPLOMA	Jodan college of technology	Office administration certificate (certificate not yet issued)
Languages	Yes... English, kiswahili, kikuyu	English and swahili	English and kiswahili
References	Bethmugohighschool@gmail.com	Eliud muthee mbiri	Available upon request
Certifications	Yes	Front office and administration	None
Marital Status	Single	Married	Single
Still Studying	No	—	No
Expected Salary	KSh15,000 - 20,000	KSh25,000 - 35,000	KSh20,000 - 25,000
Work Experience	1 year	5 years	1 year
Employment Status	Unemployed	Unemployed	Unemployed
Highest Qualification	Diploma	Diploma	Others
Bei	—	—	—