Mtaalamu wa Huduma kwa Wateja na Operesheni CV

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Maelezo Zaidi

Age: 35
Gender: Male
Skills: Customer Service & Customer Experience Call Centre Operations Team Leadership & People Management Customer Support & Complaint Resolution Client Relationship Management Operations Management
Job Type: Full-time
Education: Diploma in Information Technology
Languages: English and Swahili
References: • Kennedy Alube Senior MIS Manager, CCI East Africa Kenya Phone Email [email protected] • John Wanjogu Senior Human Resource Business Partner Riara Schools Phone Email [email protected] • Herman Mwalepe Supervisor -Contact Center Aga Khan University Hospital -Nairobi Email [email protected] Phone
Certifications: N/A
Marital Status: Married
Still Studying: No
Expected Salary: KSh35,000 - 45,000
Employment Status: Unemployed
Highest Qualification: Diploma

Maelezo

• Mtaalamu wa Huduma kwa Wateja na Operesheni na uzoefu wa miaka 8+ katika usaidizi kwa wateja, operesheni za vituo vya simu, uongozi wa timu, usimamizi wa uhusiano na wateja, na uboreshaji wa michakato. • Mwenye ujuzi katika kusimamia timu, kutatua masuala magumu ya wateja, kufuatilia KPI, na kutoa uzoefu bora kwa wateja. • Mwasilishaji hodari, mtafuta suluhisho, na mtaalamu aliyeandaliwa vizuri na uzoefu wa kutumia zana za CRM, ERP, Power BI, na Microsoft Office. • Ana Stashahada ya Teknolojia ya Habari na anazungumza Kiingereza na Kiswahili vizuri. • Anatafuta nafasi ya muda wote katika Huduma kwa Wateja au Operesheni. • Mshahara unaotarajiwa: KSh35,000 - 45,000. • Marejeleo yanapatikana kutoka kwa waajiri waliopita.

Ulinganisho

	Bidhaa hii Mtaalamu wa Huduma kwa Wateja na Operesheni CV —	Mtaalamu wa Huduma kwa Wateja na Usaidizi wa Utawala —	Afisa Huduma kwa Wateja/Mtendaji, Mhudumu wa Mapokezi, Msimamizi/Msaidizi wa Ofisi —
Age	35	28	27
Gender	Male	Female	Female
Skills	Customer Service & Customer Experience Call Centre Operations Team Leadership & People Management Customer Support & Complaint Resolution Client Relationship Management Operations Management	Customer service	Customer Service • Customer Support • Customer Retention • CRM • Customer Relationship Management • Communication • Problem Solving • Complaint Handling • Customer Follow-Up • Sales Support • Customer Acquisition • Telesales • Account Management • Data Entry • Microsoft Excel
Job Type	Full-time	Full-time	Full-time
Education	Diploma in Information Technology	Diploma in Sustainable Tourism and Hospitality Management	Diploma in Entrepreneurship Development
Languages	English and Swahili	No	English Swahili
References	• Kennedy Alube Senior MIS Manager, CCI East Africa Kenya Phone Email [email protected] • John Wanjogu Senior Human Resource Business Partner Riara Schools Phone Email [email protected] • Herman Mwalepe Supervisor -Contact Center Aga Khan University Hospital -Nairobi Email [email protected] Phone	—	—
Certifications	N/A	—	Certificate in Computer Applications
Marital Status	Married	Single	Single
Still Studying	No	No	No
Expected Salary	KSh35,000 - 45,000	KSh35,000 - 45,000	KSh25,000 - 35,000
Employment Status	Unemployed	Unemployed	Unemployed
Highest Qualification	Diploma	Diploma	Diploma
Bei	—	—	—

Matangazo Yanayofanana

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