Kazi ya Afisa Mauzo na Telemarketing Nairobi

Kazi ya Afisa Mauzo na Telemarketing Nairobi - 1
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Maelezo Zaidi

Salary
KSh 35,000 - 40,000
Job Type
Full-time
Work Setup
Office
Job Posted By
Individual
Responsibilities
bilities * Calling potential and existing customers to introduce products or services. * Explaining products, prices, offers, and benefits to customers. * Identifying potential customers and generating leads. * Following up with customers who have shown interest. * Persuading customers to purchase products or services. * Meeting daily, weekly, or monthly sales targets. * Answering customer questions and handling objections professionally. * Recording customer information and call outcomes. * Maintaining good relationships with customers. * Handling customer complaints and directing difficult issues to the appropriate department. * Updating sales records and preparing basic sales reports. * Working with the sales team to achieve company targets.
Minimum Experience
less than 1 year
Application Deadline
June 26,2031
Requirements and Skills
Excellent communication skills * Persuasion and negotiation skills * Customer-service skills * Active listening * Confidence when speaking on the phone * Good interpersonal skills * Time-management and organization * Problem-solving skills * Ability to handle rejection professionally * Teamwork * Target-oriented and self-motivated * Ability to maintain accurate customer records
Minimum Qualification Requirements
KCSE certificate with at least a D (plain) or equivalent. * Good communication skills in English and Kiswahili. * Basic computer literacy. * No previous experience may be required for entry-level positions. * Sales/customer-service experience is an added advantage

Kazi ya Afisa Mauzo na Telemarketing Nairobi Mambo Muhimu

  • Kuzingatia Uhusiano na Wateja: Jukumu hili linahusisha kuwasiliana kikamilifu na wateja wapya na waliopo kuanzisha bidhaa au huduma. Majukumu muhimu ni pamoja na kueleza bidhaa, kutafuta wateja wapya, na kuwashawishi wateja kufanya ununuzi.
  • Inaendeshwa na Malengo ya Mauzo: Mafanikio katika nafasi hii mara nyingi hupimwa kwa kufikia malengo ya mauzo ya kila siku, wiki, au mwezi. Hii inahitaji mtu mwenye motisha aliyezingatia kufikia malengo maalum ya mauzo.
  • Ujuzi Muhimu wa Mawasiliano: Ujuzi imara wa mawasiliano ya mdomo, ushawishi, na majadiliano ni muhimu sana. Uwezo wa kusikiliza kwa makini, kushughulikia pingamizi kitaalamu, na kujenga uhusiano ni muhimu kwa mwingiliano na wateja.
  • Inafaa kwa Wanaoingia Kazi: Nafasi hizi mara nyingi hazihitaji uzoefu wa awali, hivyo huwafaa watu wanaoanza taaluma zao. Cheti cha KCSE na ujuzi mzuri wa mawasiliano mara nyingi ndio mahitaji makuu.
  • Mazingira ya Kazi Ofisini: Hii kwa kawaida ni kazi ya ofisini, ikimaanisha kazi hufanywa kutoka eneo kuu la kampuni. Mara nyingi huhusisha ushirikiano na timu ya mauzo ili kufikia malengo ya pamoja.

Maelezo

• Tunatafuta Afisa Mauzo na Telemarketing mwenye motisha kujiunga na timu jijini Nairobi. • Majukumu ni pamoja na kuwasiliana na wateja, kukuza bidhaa/huduma, kutafuta wateja wapya, na kufunga mauzo. • Inahitaji ujuzi bora wa mawasiliano, ushawishi, na mtazamo unaolenga mteja. • Uwezo wa kufikia na kuzidi malengo ya mauzo ni muhimu. • Kima cha chini ni cheti cha KCSE na ujuzi mzuri wa mawasiliano kwa Kiingereza na Kiswahili. • Maarifa ya msingi ya kompyuta yanahitajika; uzoefu wa awali wa mauzo/huduma kwa wateja ni faida. • Mshahara: KSh 35,000 - 40,000 kwa mwezi. • Tarehe ya mwisho ya maombi: Juni 26, 2031.

Ulinganisho

Kazi ya Afisa Mauzo na Telemarketing NairobiBidhaa hii
Kazi ya Afisa Mauzo na Telemarketing Nairobi
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Mawakala wa Mauzo wa Pikipiki za Umeme - Msingi wa Tume
Mawakala wa Mauzo wa Pikipiki za Umeme - Msingi wa Tume
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Afisa Mauzo na Masoko
Afisa Mauzo na Masoko
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SalaryKSh 35,000 - 40,000CommissionKSh 25,000 - 30,000
Job TypeFull-timeFull-timeFull-time
Work SetupOfficeHybridOffice
Job Posted ByIndividualCompanyIndividual
Responsibilitiesbilities * Calling potential and existing customers to introduce products or services. * Explaining products, prices, offers, and benefits to customers. * Identifying potential customers and generating leads. * Following up with customers who have shown interest. * Persuading customers to purchase products or services. * Meeting daily, weekly, or monthly sales targets. * Answering customer questions and handling objections professionally. * Recording customer information and call outcomes. * Maintaining good relationships with customers. * Handling customer complaints and directing difficult issues to the appropriate department. * Updating sales records and preparing basic sales reports. * Working with the sales team to achieve company targets.- Identifying and pursuing new sales opportunities and generating leads. - Presenting products/services and recommending solutions based on customer needs. - Building and maintaining strong customer relationships through effective communication and follow-up. - Meeting assigned sales targets and maintaining accurate records of sales and customer interactions. - Handling customer inquiries and complaints while ensuring a positive customer experience.Making outbound calls to prospective customers Explaining products, services, or offers over the phone Generating and qualifying sales leads Scheduling appointments for sales representatives Handling customer inquiries and objections Maintaining accurate call records and customer information Following up on previous conversations and leads Conducting customer surveys and feedback collection Achieving daily, weekly, and monthly call targets Ensuring professional and courteous communicationdentifying and contacting potential customers Understanding customer needs and presenting suitable solutions Conducting product demonstrations and sales presentations Negotiating prices and closing sales deals Building and maintaining strong customer relationships Following up with existing clients for repeat business Meeting sales targets and performance goals Preparing sales reports and updating customer records Coordinating with marketing and customer service teams
Minimum Experienceless than 1 year1 yearless than 1 year
Application DeadlineJune 26,2031September 30, 20267/10/2026
Requirements and SkillsExcellent communication skills * Persuasion and negotiation skills * Customer-service skills * Active listening * Confidence when speaking on the phone * Good interpersonal skills * Time-management and organization * Problem-solving skills * Ability to handle rejection professionally * Teamwork * Target-oriented and self-motivated * Ability to maintain accurate customer records1. Communication & interpersonal skills — able to engage customers confidently and professionally. 2. Negotiation & persuasion — able to influence purchasing decisions and close deals. 3. Lead generation & prospecting — able to identify, approach, and convert potential customers. 4. Customer relationship management — able to build relationships, follow up, and retain customers. 5. Target-oriented & self-motivated — able to work independently and consistently meet sales targets.Excellent communication skills – ability to speak clearly and confidently. Persuasion and negotiation – convincing customers to consider or purchase products/services. Customer service skills – understanding and responding to customer needs professionally. Active listening – paying attention to customers and identifying their requirements. Product knowledge – ability to learn and explain products or services accurately. Confidence and interpersonal skills – comfortable speaking with different types of customers. Target-oriented mindset – ability to work toward sales targets and deadlines. Problem-solving skills – handling customer objections and finding appropriate solutions. Computer skills – familiarity with email, Microsoft Office, CRM systems, and telephone systems. Time management – managing calls, follow-ups, appointments, and customer records efficiently. Resilience and patience – handling rejection and difficult customers without losing motivation.
Minimum Qualification RequirementsKCSE certificate with at least a D (plain) or equivalent. * Good communication skills in English and Kiswahili. * Basic computer literacy. * No previous experience may be required for entry-level positions. * Sales/customer-service experience is an added advantageHighschool certificate Degrees in a relevant field are an added advantageEducation: KCSE or equivalent; some employers may prefer a certificate, diploma, or degree in Sales, Marketing, Business Administration, or a related field. Communication skills: Good spoken and written English; knowledge of Kiswahili or other local languages can be an advantage. Computer literacy: Basic knowledge of computers, email, Microsoft Office, and customer management systems. Customer service skills: Ability to communicate professionally and handle customer questions or complaints. Sales ability: Confidence in persuading customers, explaining products/services, and closing sales. Telephone skills: Clear and professional phone etiquette and the ability to make and receive many calls. Experience: Entry-level positions may accept candidates without experience, while some employers require 1–2 years of sales, telemarketing, or customer-service experience. Personal qualities: Self-motivated, confident, persistent, target-oriented, patient, and able to work under pressure.
Bei———

Matangazo Yanayofanana