Mtu wa Mauzo - Donholm

Mtu wa Mauzo - Donholm Mambo Muhimu

• Majukumu Makuu ya Mauzo: Wataalamu wa mauzo ni muhimu kwa ukuaji wa biashara, wakilenga kutambua wateja, kuwasilisha bidhaa, na kufunga mikataba. Wanasimamia mahusiano ya wateja na kufanya kazi kufikia malengo ya mauzo.
• Ujuzi Muhimu wa Mafanikio: Nafasi za mauzo zinahitaji uwezo mkubwa wa mawasiliano, majadiliano, na utatuzi wa shida. Huduma bora kwa wateja na ujuzi wa bidhaa ni muhimu kwa kujenga uaminifu na kukidhi mahitaji ya wateja.
• Ukuaji wa Kazi katika Mauzo: Kazi katika mauzo inatoa fursa kubwa za maendeleo. Mafanikio yanaweza kusababisha majukumu katika usimamizi wa mauzo, maendeleo ya biashara, au utaalamu maalum wa bidhaa.
• Mazingira ya Kawaida ya Kazi: Nafasi za mauzo mara nyingi zinahusisha mazingira ya kazi yenye mabadiliko, ambayo yanaweza kuwa ofisini, kwa mbali, au mseto. Majukumu ya mauzo ya shambani yanahitaji safari kukutana na wateja na kuelewa mahitaji ya soko.
• Muundo wa Malipo: Nafasi za mauzo kwa kawaida hujumuisha mshahara wa msingi, mara nyingi huongezwa na tume au mafao kulingana na utendaji. Muundo huu unahamasisha kufikia na kuzidi malengo ya mauzo.

Ulinganisho

	Bidhaa hii Mtu wa Mauzo - Donholm —	Mawakala wa Mauzo wa Pikipiki za Umeme - Msingi wa Tume —	Afisa Mauzo na Masoko —
Salary	KSh 40,000 - 50,000	Commission	KSh 25,000 - 30,000
Job Type	Full-time	Full-time	Full-time
Work Setup	Hybrid	Hybrid	Office
Job Posted By	Individual	Company	Individual
Responsibilities	Identifying potential customers by researching markets and generating leads. Presenting and demonstrating products or services to explain their features and benefits. Understanding customer needs and recommending suitable solutions. Negotiating prices and terms to close sales while meeting company policies. Achieving sales targets and contributing to business growth.	- Identifying and pursuing new sales opportunities and generating leads. - Presenting products/services and recommending solutions based on customer needs. - Building and maintaining strong customer relationships through effective communication and follow-up. - Meeting assigned sales targets and maintaining accurate records of sales and customer interactions. - Handling customer inquiries and complaints while ensuring a positive customer experience.	Making outbound calls to prospective customers Explaining products, services, or offers over the phone Generating and qualifying sales leads Scheduling appointments for sales representatives Handling customer inquiries and objections Maintaining accurate call records and customer information Following up on previous conversations and leads Conducting customer surveys and feedback collection Achieving daily, weekly, and monthly call targets Ensuring professional and courteous communicationdentifying and contacting potential customers Understanding customer needs and presenting suitable solutions Conducting product demonstrations and sales presentations Negotiating prices and closing sales deals Building and maintaining strong customer relationships Following up with existing clients for repeat business Meeting sales targets and performance goals Preparing sales reports and updating customer records Coordinating with marketing and customer service teams
Minimum Experience	1 year	1 year	less than 1 year
Application Deadline	2027.09.05	September 30, 2026	7/10/2026
Requirements and Skills	Time management skillsProduct knowledgeProblem-solving skillsCustomer service skillsNegotiation skills –Negotiation skills	1. Communication & interpersonal skills — able to engage customers confidently and professionally. 2. Negotiation & persuasion — able to influence purchasing decisions and close deals. 3. Lead generation & prospecting — able to identify, approach, and convert potential customers. 4. Customer relationship management — able to build relationships, follow up, and retain customers. 5. Target-oriented & self-motivated — able to work independently and consistently meet sales targets.	Excellent communication skills – ability to speak clearly and confidently. Persuasion and negotiation – convincing customers to consider or purchase products/services. Customer service skills – understanding and responding to customer needs professionally. Active listening – paying attention to customers and identifying their requirements. Product knowledge – ability to learn and explain products or services accurately. Confidence and interpersonal skills – comfortable speaking with different types of customers. Target-oriented mindset – ability to work toward sales targets and deadlines. Problem-solving skills – handling customer objections and finding appropriate solutions. Computer skills – familiarity with email, Microsoft Office, CRM systems, and telephone systems. Time management – managing calls, follow-ups, appointments, and customer records efficiently. Resilience and patience – handling rejection and difficult customers without losing motivation.
Minimum Qualification Requirements	Customer service skills Customer Communication Education Customer	Highschool certificate Degrees in a relevant field are an added advantage	Education: KCSE or equivalent; some employers may prefer a certificate, diploma, or degree in Sales, Marketing, Business Administration, or a related field. Communication skills: Good spoken and written English; knowledge of Kiswahili or other local languages can be an advantage. Computer literacy: Basic knowledge of computers, email, Microsoft Office, and customer management systems. Customer service skills: Ability to communicate professionally and handle customer questions or complaints. Sales ability: Confidence in persuading customers, explaining products/services, and closing sales. Telephone skills: Clear and professional phone etiquette and the ability to make and receive many calls. Experience: Entry-level positions may accept candidates without experience, while some employers require 1–2 years of sales, telemarketing, or customer-service experience. Personal qualities: Self-motivated, confident, persistent, target-oriented, patient, and able to work under pressure.
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